![]() ![]() ![]() Thank you to everyone who has posted regarding this problem as it greatly assisted me in resolving my own issues with the DW1501 card. They DO have a card to replace for you and it is THEIR responsibility to give you a new one! DO NOT give up and demand a new card that you should of had in the first place, PERIOD! I didn't and I got an upgraded card for no cost except annoyance from Dell. So if anyone is out there with their still horrible, false advertised DW1505 card, call up dell and demand they send you out a new wireless card with the 5ghz capabilities promised by the DW1501 or else. Suddenly the manager had a wireless card that was compatible with my Dell 5010 and he sent out a new Intel Centrion Ultimate N 6300 which is an amazing dual band wireless card with awesome functions and specks. I even told him I have the exact website and documentation where Dell says the DW1501 has 2.4 and 5 ghz functions. I demanded to talk to the manager and after telling the manager that I demanded a new card or a computer with all of my system perks without paying extra or I was going to have to go outside of Dell to solve the problem of false advertisement, which no company wants to go through. Once I mentioned that it was actually THEIR fault by stating that this card was able to work on the 5ghz band and that they false advertised this card they then began to say that they will send me out a new computer but of course I had to pay extra which I refused to do. Needless to say they tried every excuse in the book, saying that my computer was not compatible with other wireless cards and tried to even say that it was my fault because I did not customize my computer with the right wireless card. I called dell immediately and demanded that they send me out a card that had the capapilities that they said this DW1501 card was supposed to do (the website listed in the previous post is the proof of the false advertisement). I knew immediately that the card was a lie. I had the same exact issue when I bought a new router that supported the 5 ghz band and my Dell 5010 did not recognize the channel but my 4 year old dell did. ![]()
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